Environmental Accessibility Assessment for People with Vision, Hearing and Speech Disabilities in Mongolia

Tumenbayar Batdulam; Ochir Chimedsuren; Davaatseren Uranchimeg; Byambaa Enkhtsetseg

doi:10.5463/dcid.v30i3.875

Tumenbayar Batdulam ⁽¹⁾, Ochir Chimedsuren ⁽²⁾, Davaatseren Uranchimeg ⁽³⁾, Byambaa Enkhtsetseg ⁽⁴⁾

(1) Department of Public Health, School of Medicine, Mongolian National University, Ulaanbaatar, Mongolia,

(2) Cyber University of International Health Sciences, Mongolian National University of Medical Sciences, Mongolia,

(3) Department of Ophthalmology, Mongolian National University of Medical Sciences, Mongolia,

(4) School of Science, Economics Department, National University of Mongolia, Mongolia

https://doi.org/10.5463/dcid.v30i3.875

Issue
Vol. 30 No. 3 (2019): Autumn 2019

Submitted
September 15, 2020

Published
January 27, 2020

Keywords:

Disability, visually, hearing, speech impairment, accessibility

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Abstract

Purpose: The main objective of this paper was to assess environmental accessibility for people with vision, hearing and speech disabilities in Mongolia, with particular focus on public buildings and public transportation.

Methods: A standardised internationally-used questionnaire, consisting of 29 questions, was used for the accessibility of public buildings assessment. The questionnaire results were grouped into categories and descriptive statistics were obtained. To determine quality and accessibility to public transportation a standardised sheet, consisting of 51 questions from the internationally accepted SERVQUAL, was used. This model is commonly used for measurement of the discrepancies between actual performance and customer expectations.

Result: Assessment of public buildings in Mongolia revealed that they were moderately accessible for people with vision, hearing and speech disabilities. The assessment of public transportation found that the discrepancy between actual performance and customer expectation is the highest across all indicators for people with hearing and speech impairments.

Conclusion: The research findings indicated a strong need to pay closer attention to the current environmental unfriendliness and inaccessibility faced by people with vision, hearing and speech disabilities.

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Authors

Tumenbayar Batdulam

Department of Public Health, School of Medicine, Mongolian National University, Ulaanbaatar

t.batdulam@mnun.edu.mn (Primary Contact)

Ochir Chimedsuren

Cyber University of International Health Sciences, Mongolian National University of Medical Sciences

Davaatseren Uranchimeg

Department of Ophthalmology, Mongolian National University of Medical Sciences

Byambaa Enkhtsetseg

School of Science, Economics Department, National University of Mongolia

Author Biographies

Tumenbayar Batdulam, Department of Public Health, School of Medicine, Mongolian National University, Ulaanbaatar

Batdulam Tumenbayar is the Head of Public Health Department, Mongolian National University School of Medicine. She has a Bachelor degree in Medical Science from Medical Science University, Mongolia; and a MA degree in Medical Science from Health Science University, Mongolia. Her main research areas are social services and environmental accessibility for people with disabilities.

Ochir Chimedsuren, Cyber University of International Health Sciences, Mongolian National University of Medical Sciences

Professor Chimedsuren Ochir is the Chair of Graduate School, Mongolian National University of Medical Sciences. She completed her post doctorate from the London School of Hygiene and Tropical Medicine. Her main research areas are environmental exposure science and public health

Davaatseren Uranchimeg, Department of Ophthalmology, Mongolian National University of Medical Sciences

Uranchimeg Davaatseren is a Professor in the Ophthalmology Department, School of Medicine of the Mongolian National University of Medical Sciences. Her research interests include blindness and low vision, glaucoma and retinal diseases

Byambaa Enkhtsetseg, School of Science, Economics Department, National University of Mongolia

Enkhtsetseg Byambaa has been working as a Professor at the National University of Mongolia (NUM) since 1998. She has a Bachelor degree in Demography from NUM, post-graduate diploma in Population and Development from Center for Development Studies, Trivandrum, India, MA in Economics from NUM and PhD in Demography from Charles University, Czech Republic

1.

Batdulam T, Chimedsuren O, Uranchimeg D, Enkhtsetseg B. Environmental Accessibility Assessment for People with Vision, Hearing and Speech Disabilities in Mongolia. DCIDJ [Internet]. 2020 Jan. 27 [cited 2025 Feb. 23];30(3):31-52. Available from: https://dcidj.uog.edu.et/index.php/up-j-dcbrid/article/view/350

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